Effective Date: May 14, 2025
Last Updated: May 14, 2025
Lunexa (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website, https://lunexa.in (the “Site”). This Privacy Policy outlines how we collect, use, store, and share your data.
1. Information We Collect
We may collect the following personal information from you when you interact with our website or services:
- Full Name
- Email Address
- Phone Number
- IP Address and Browser Information
- Payment Details (via online and offline bank transfers)
2. How We Use Your Information
We use the collected information to:
- Provide and manage IT-related services
- Respond to inquiries and provide customer support
- Process payments and transactions
- Improve website performance and user experience
- Communicate updates, promotions, and service notices
- Comply with legal obligations
3. Use of Cookies and Tracking Technologies
We use cookies and other tracking technologies to:
- Analyze traffic and user behavior
- Enhance website functionality
- Provide personalized content and ads
By using our Site, you consent to the use of cookies. You can manage cookie settings through your browser.
4. Sharing of Information
We may share your data with third parties when necessary for:
- Analytics (e.g., Google Analytics)
- Payment processing
- Marketing and communications
- Legal compliance or protection against fraud
We ensure that all third-party services we work with maintain industry-standard data protection practices.
5. Data Security
We take reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure.
However, no method of transmission over the Internet or electronic storage is 100% secure.
6. Your Rights and Choices
You have the right to:
- Access or correct your personal information
- Request deletion of your data
- Withdraw consent at any time (where applicable)
To exercise your rights, please contact us at the information below.
7. Data Retention
We retain personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
8. Jurisdiction
This Privacy Policy is governed by and construed in accordance with the laws of India. Any disputes arising under this policy shall be subject to the exclusive jurisdiction of the courts located in India.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact:
Prakash Puttur
Email: [email protected]
Phone: +91 99728 68426
Or via the Contact Us page on our website
10. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Please review this policy periodically for any updates.